Case StudyAutomotive

CCR — AI Vehicle Records Platform

Ajaia built CAR, a mobile-first platform that digitizes every vehicle record and flags the risk items and service revenue inside it.

4 Hrs/Day
of staff time saved
30%
revenue increase from flagged service opportunities
1
searchable mobile profile per vehicle
Client
A multi-location automotive dealership group
Industry
Automotive · Dealership Retail
Duration
Product build
AJAIA Services
Full-stack build · OCR & AI extraction
Tech Stack
Mobile-first · OCR · Watermark sharing

The Opportunity

A multi-location dealership group ran every vehicle question through paper: a 50-page portfolio per car holding the Carfax, window sticker, bill of sale, and years of repair orders. Before a car could be presented to a buyer, someone had to pull the folder, flip through it page by page, and hope the answer was inside. Sales, service, and the office shared one physical file, so every answer waited on whoever had it last.

That folder carries a real cost. Service history sells cars, but only if it reaches the buyer while the buyer is still standing there. The same folder holds revenue the store never sees: overdue maintenance and open recalls that would fill the service lane if anyone had time to read for them.

Key Challenges

One folder per car

Carfax, window sticker, bill of sale, and repair orders in a 50-page portfolio, refiled in whatever order they came out.

The desk-to-service walk

Sales, service, and the office shared one physical file, so every answer waited on whoever had it last.

Revenue dying in the folder

Open recalls, title concerns, and overdue maintenance sat unread, so the service lane never saw the work.

Buyers left waiting

A customer asking for records got a hand-built packet of photocopies with no protection against copying or alteration.

The Process

01
Observe the Workflow

Visited the store and watched staff flip 50-page portfolios to answer questions a buyer was waiting on.

02
Model the Documents

Defined OCR and AI extraction for Carfax reports, bills of sale, window stickers, and service histories.

03
Build Mobile-First

Built one searchable digital profile per vehicle, pulled up from any phone on the lot in seconds.

04
Flag & Protect

Added automatic risk and service-opportunity flags plus watermark-protected sharing by link or email.

Our Solution

CAR is a mobile-first platform that turns any pile of vehicle documents into one searchable, flagged, shareable profile. Staff upload photos of Carfax reports, bills of sale, stickers, and service records, and OCR and AI extract the data into structured fields. Every document rolls up to a single profile per vehicle, searchable from any phone on the lot. Open recalls, title concerns, and overdue service are flagged automatically, and profiles share by link with watermark protection.

Key Capabilities

AI Document Extraction
Upload photos of Carfax reports, bills of sale, stickers, and service records; OCR and AI extract the data into structured fields.
One Searchable Mobile Profile
Every document rolls up to a single profile per vehicle, searchable from any phone on the lot.
Flagged Risk & Opportunities
Open recalls, title concerns, and overdue service are flagged automatically; profiles share by link with watermark protection.

Impact

A salesperson standing at the car answers the prior-owner question from a phone, the service writer reads the history without walking it over from the office, and the group puts the difference at 4 hours of staff time saved per day. Flagged open recalls and overdue maintenance now feed the service lane directly, driving a 30% revenue increase. When a buyer asks for the records, the store can instantly send a watermark-protected profile by link or email.

Key Results

  • 4 hours of staff time saved per day by making every vehicle record searchable from a phone
  • 30% revenue increase from flagged service opportunities reaching the lane automatically
  • 50-page paper portfolios replaced by one searchable digital profile per vehicle
  • Watermark-protected profiles sent to buyers by link or email in seconds
  • Risk items and overdue maintenance flagged on sight for every vehicle in the lot
Services Delivered
Full-stack build OCR & AI extraction
Technology
Mobile-first OCR Watermark sharing
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